Herb Chambers Toyota of Auburn

2018 Toyota Avalon Recall

Toyota Avalon Recall service at Herb Chambers Toyota of Auburn in Auburn, MA

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Air Bag

FREE1 OPEN RECALL

NHTSA campaign 20V024000 · 2,891,976 vehicles affected

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

Consequence

In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

Corrective Action

Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Toyota Avalon?

NHTSA has issued one recall for the 2018 Toyota Avalon, involving the Air Bag component.
The recall concerns a possible air bag electronic control unit malfunction that may prevent air bags and/or seat belt pretensioners from deploying as intended during certain crashes.

How do I check if my 2018 Toyota Avalon has an open recall?

You can check your 2018 Toyota Avalon by entering its VIN at NHTSA.gov or by receiving a free VIN check at our service department.
Herb Chambers Toyota of Auburn can verify the vehicle's recall status and explain the next step.

How much does a 2018 Toyota Avalon recall repair cost?

A 2018 Toyota Avalon recall repair is free at an authorized dealer when the vehicle has an applicable open manufacturer recall.
Toyota's remedy includes inspecting the ECU and installing the specified noise filter when necessary.

Can an independent shop fix a 2018 Toyota Avalon recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An authorized Toyota service department has the manufacturer-directed procedure and equipment for the recall repair.

Does an open recall affect the trade-in value of the 2018 Toyota Avalon?

Buyers and dealers check recall status, so completing an open recall can help provide clearer information during a trade-in evaluation.
When you are ready, use our trade-in page to begin the valuation process.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA identifies one 2018 Toyota Avalon recall involving the Air Bag component. Toyota reports that the air bag electronic control unit may malfunction during certain crashes, potentially preventing air bags and/or seat belt pretensioners from deploying as intended. A system that does not respond correctly can increase the risk of injury when protection is needed most. Waiting leaves uncertainty about whether the manufacturer remedy has been completed. Herb Chambers Toyota of Auburn can check your VIN and determine whether this air bag recall remains open. If it does, Toyota's specified inspection and noise-filter installation are performed free of charge by an authorized dealer.

Trusted Toyota Service

Herb Chambers Toyota of Auburn provides authorized Toyota recall service for drivers in Auburn, Worcester, Leicester, Oxford, Shrewsbury and nearby Massachusetts communities. Our factory-trained technicians follow Toyota's manufacturer instructions, use manufacturer diagnostic tools and install OEM parts when the recall remedy calls for them. That matters for a safety campaign involving the air bag electronic control unit and related deployment systems. The manufacturer remedy is free when your Avalon has an applicable open recall. Visit our service department at 809 Washington Street, Rte 20, Auburn, MA, for knowledgeable assistance from Herb Chambers Toyota of Auburn.

Take the Next Step

Start with a VIN check, then bring your 2018 Toyota Avalon to our service department if an open recall is identified. You should also schedule service if you are unsure whether a previous owner completed the repair, because checking is free and helps remove uncertainty. Our team can review the recall status, explain Toyota's remedy, and arrange the required inspection or repair. Do not wait for a safety concern to become urgent. Schedule an appointment with Herb Chambers Toyota of Auburn and let an authorized Toyota team help protect your vehicle's occupants.