Herb Chambers Toyota of Auburn

2018 Toyota Sienna Recall

Toyota Sienna Recall service at Herb Chambers Toyota of Auburn in Auburn, MA

Frequently asked questions

Recall Summary

7 recalls found Ā· All repairs FREE

Wheel

FREE1 OPEN RECALL

NHTSA campaign 18V130000 Ā· 55 vehicles affected

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Sienna vehicles built with a specific lot of 10-spoke alloy wheels from one production facility. These wheels may not have been properly cooled during manufacturing. As a result, the wheels may crack in the spokes from an impact while driving.

Consequence

If the wheels crack at the spokes, the wheel may separate from the hub assembly causing a loss of vehicle control and increasing the risk of a crash.

Corrective Action

Toyota began notifying owners initially by phone on February 26, 2018 and will mail letters to any unnotified owner starting on April 20, 2018. Dealers will inspect the wheels and replace them if necessary depending on their production location, free of charge. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0J.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Toyota Sienna?
  • NHTSA has issued seven recalls associated with the 2018 Toyota Sienna, involving the wheel, brake, label, steering shaft, and fuel pump.
  • The wheel recall concerns possible alloy-wheel spoke cracking and separation from the hub.
  • The brake recalls concern incorrect fittings or rear brake hoses on certain mobility-van conversions.
  • The label, steering-shaft, and fuel-pump recalls address loading information, steering control, and possible engine stalling.
How do I check if my 2018 Toyota Sienna has an open recall?
  • You can check your 2018 Toyota Sienna at NHTSA.gov or receive a free VIN check at our service department.
  • Bring your vehicle identification number to Herb Chambers Toyota of Auburn for a VIN-specific review.
  • If you are unsure whether a prior repair was completed, schedule an appointment.
How much does a 2018 Toyota Sienna recall repair cost?
  • A 2018 Toyota Sienna recall repair costs nothing when completed as a manufacturer remedy at an authorized dealer.
  • Eligible inspections, replacement parts, and corrective work are performed at no charge to the owner.
  • Our team can confirm eligibility before the repair begins.
Can an independent shop fix a 2018 Toyota Sienna recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2018 Toyota Sienna at no charge.
  • An independent shop may provide other automotive services, but recall completion should be handled through the authorized manufacturer network.
  • Herb Chambers Toyota of Auburn can inspect the VIN and arrange eligible recall work.
Does an open recall affect the trade-in value of the 2018 Toyota Sienna?
  • Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation for a 2018 Toyota Sienna.
  • Use our trade-in page to begin evaluating your vehicle.
  • Our service department can check the VIN while you plan your next vehicle.

Recall Service & Dealership Highlights