Herb Chambers Toyota of Auburn

2019 Toyota Avalon Hybrid Recall

Toyota Avalon Hybrid Recall service at Herb Chambers Toyota of Auburn in Auburn, MA

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Air Bag

FREE1 OPEN RECALL

NHTSA campaign 18V685000 · 168,187 vehicles affected

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Toyota Tundra and Sequoia vehicles and 2019 Toyota Avalon and Avalon Hybrid vehicles. The air bag electronic control unit (ECU) may erroneously detect a fault during the vehicle start-up self check. If this occurs, the ECU may not deploy the airbags as intended, in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, Occupant Crash Pro

Consequence

If the air bags do not deploy as intended, it can increase the risk of injury in a crash.

Corrective Action

Toyota will notify owners, and dealers will update the software for the air bag ECU, free of charge. The recall is expected to begin October 22, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0X.

Find Out If We Can Help

Don't Want To Service? Sell Us Your Car!

Get a real offer for your car in minutes!

directions_car
location_on
Want to lookup by VIN? Click here.
Let's Go!

Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2019 Toyota Avalon Hybrid?
  • NHTSA has issued three recalls for the 2019 Toyota Avalon Hybrid involving the Air Bag, Fuel System, and Label components.
  • The air bag recall concerns possible electronic control unit software and air bag deployment.
  • The fuel system recall concerns a fuel filler pipe that may leak.
  • The label recall concerns load-capacity text that may become illegible.
How do I check if my 2019 Toyota Avalon Hybrid has an open recall?
  • You can check your 2019 Toyota Avalon Hybrid at NHTSA.gov or receive a free VIN check at our service department.
  • Our team can verify open recall status and explain the applicable manufacturer remedy.
How much does a 2019 Toyota Avalon Hybrid recall repair cost?
  • A 2019 Toyota Avalon Hybrid recall repair is free at an authorized dealer when the recall applies.
  • The manufacturer remedy may involve an update, inspection, replacement, or corrected label.
Can an independent shop fix a 2019 Toyota Avalon Hybrid recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2019 Toyota Avalon Hybrid at no charge.
  • Authorized technicians have access to the manufacturer procedures and tools required for the recall remedy.
Does an open recall affect the trade-in value of the 2019 Toyota Avalon Hybrid?
  • Buyers and dealers check recall status, so an open recall can affect the trade-in process; visit our trade-in page to begin.
  • Completing an eligible recall remedy can help provide clearer vehicle history during appraisal.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA reports three safety-related recall areas for the 2019 Toyota Avalon Hybrid. An air bag electronic control unit may incorrectly detect a fault during startup, potentially preventing air bags from deploying as intended and increasing injury risk in a crash. A fuel filler pipe may be improperly connected, allowing a fuel leak that could create a fire risk near an ignition source. A load-capacity label may become unreadable, making it harder to confirm safe loading and potentially increasing crash risk. Waiting leaves these concerns unresolved, so schedule service promptly after receiving a notice or whenever you are unsure about completed recall work.

Factory-Backed Toyota Care

At Herb Chambers Toyota of Auburn, factory-trained technicians use manufacturer diagnostic tools, Toyota repair procedures, and OEM parts when a recall remedy calls for replacement or installation. Applicable manufacturer safety recall work is performed free of charge to the owner, including the air bag software update, fuel filler pipe inspection or replacement, and corrected load-capacity label. We proudly serve drivers in Auburn, MA, and nearby central Massachusetts communities. Our team can explain the VIN results clearly, answer questions about the remedy, and help you get dependable Toyota service from an authorized franchise dealership.

Simple Next Steps

Start by checking your VIN through NHTSA.gov or contacting Herb Chambers Toyota of Auburn for a free recall check. Bring your 2019 Toyota Avalon Hybrid to our service department so the team can confirm the open remedy and complete the required work. If you are unsure whether a recall applies or whether an earlier repair was completed, schedule service anyway—the check is free and can clarify your next step. You can schedule an appointment online, review service specials, or ask about service financing to get service now and pay later.