Herb Chambers Toyota of Auburn

2019 Toyota Prius Prime Recall

Toyota Prius Prime Recall service at Herb Chambers Toyota of Auburn in Auburn, MA

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Brake Booster Pump

FREE1 OPEN RECALL

NHTSA campaign 19V544000 · 6,925 vehicles affected

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, Electronic Stability Control Systems.

Consequence

Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2019 Toyota Prius Prime?

NHTSA has issued one recall for the 2019 Toyota Prius Prime, involving the Brake Booster Pump.
The pump may fail, potentially deactivating Vehicle Stability Control or causing a loss of braking assist.

How do I check if my 2019 Toyota Prius Prime has an open recall?

You can check the VIN at NHTSA.gov or receive a free VIN check at our service department.
Our team can explain whether an open recall applies and what remedy Toyota specifies.

How much does a 2019 Toyota Prius Prime recall repair cost?

A 2019 Toyota Prius Prime recall repair is free at an authorized Toyota dealer.
Toyota’s remedy includes inspecting the Brake Booster Pump and replacing it if necessary, at no charge to the owner.

Can an independent shop fix a 2019 Toyota Prius Prime recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An authorized Toyota dealer has the manufacturer procedures and equipment needed for the recall inspection and repair.

Does an open recall affect the trade-in value of the 2019 Toyota Prius Prime?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation; visit our trade-in page to get started.
A VIN check helps clarify whether the recall remedy remains open before you value or trade your vehicle.

Recall Service & Dealership Highlights

Protect Your Braking Support

The NHTSA-identified Brake Booster Pump recall involves a pump that may fail, potentially deactivating Vehicle Stability Control or reducing braking assistance. Either condition can increase the risk of a crash, especially when quick braking or stability support is needed. Waiting can leave an unresolved safety issue on the vehicle, even if it currently feels normal to drive. A recall notice, a safety concern, or uncertainty about a prior repair is a good reason to request a VIN check. The manufacturer’s remedy is designed to address the specific defect through inspection and, when necessary, replacement of the brake booster pump.

Authorized Toyota Care in Auburn

At Herb Chambers Toyota of Auburn, factory-trained technicians use manufacturer diagnostic tools and Toyota procedures to inspect the Brake Booster Pump and complete the OEM recall remedy. If replacement is necessary, the manufacturer-specified repair is performed at no charge to the owner. Our team serves drivers throughout Auburn, Worcester, and nearby Massachusetts communities with knowledgeable Toyota service. Choosing an authorized franchise dealer helps ensure the recall is handled according to Toyota’s requirements, while our service staff can also answer questions about related vehicle concerns and help you plan your next visit with confidence.

Start With a Free VIN Check

Begin by checking your VIN, then bring the vehicle to our Auburn service department if an open recall applies. You can schedule service even if you are unsure whether the repair was completed, because the recall check is free. Our team can confirm the vehicle’s status, explain the remedy, and arrange the inspection or replacement required by Toyota. If you have received a notice or have concerns about braking assistance, do not wait to ask for help. Herb Chambers Toyota of Auburn is ready to make the next step straightforward and reassuring.