Herb Chambers Toyota of Auburn

2020 Toyota C-HR Recall

Toyota C-HR Recall service at Herb Chambers Toyota of Auburn in Auburn, MA

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Seat Belt

FREE1 OPEN RECALL

NHTSA campaign 19V877000 · 9,468 vehicles affected

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Consequence

In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Corrective Action

Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 Toyota C-HR?

NHTSA has issued one recall for the 2020 Toyota C-HR, involving the seat belt component and certain rear seat belt assemblies.
The locking mechanism may not lock as intended, which can increase the risk of injury in a crash involving multiple impacts.

How do I check if my 2020 Toyota C-HR has an open recall?

You can check your 2020 Toyota C-HR by VIN at NHTSA.gov or receive a free VIN check at our service department.
Herb Chambers Toyota of Auburn can confirm whether the recall remains open and explain the manufacturer remedy.

How much does a 2020 Toyota C-HR recall repair cost?

A 2020 Toyota C-HR recall repair costs nothing at an authorized Toyota dealer when the vehicle requires the manufacturer remedy.
Toyota’s remedy includes inspecting the rear seat belt assembly production dates and replacing assemblies when necessary, free of charge.

Can an independent shop fix a 2020 Toyota C-HR recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2020 Toyota C-HR at no charge.
An authorized Toyota dealer has the manufacturer instructions and equipment needed to inspect and complete this recall.

Does an open recall affect the trade-in value of the 2020 Toyota C-HR?

Buyers and dealers check recall status when evaluating a 2020 Toyota C-HR, so completing an open remedy can support a smoother trade-in process.
When you are ready to discuss your vehicle, visit our trade-in page.

Recall Service & Dealership Highlights

Protect Rear-Seat Occupants

NHTSA identifies a seat belt recall affecting certain 2020 Toyota C-HR vehicles with rear seat belt assemblies using a dual-mode locking mechanism. The webbing sensor locking mechanism may not lock as intended. In a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury. Waiting can leave a known safety concern unresolved, especially if you received a notice or are unsure whether a prior owner completed the repair. A VIN check can quickly clarify the status, and the manufacturer remedy is free when your vehicle requires the inspection or replacement.

Trusted Toyota Recall Service

Herb Chambers Toyota of Auburn provides recall service for drivers in Auburn, Worcester, and nearby Massachusetts communities. Our factory-trained technicians use manufacturer diagnostic tools to verify recall status and follow Toyota’s repair instructions. When the rear seat belt assembly requires replacement, we use OEM parts and perform the manufacturer remedy at no charge to the owner. Our team can answer questions, review the recall details, and help make the process straightforward. Choose Herb Chambers Toyota of Auburn for service performed by an authorized Toyota franchise dealer familiar with your vehicle.

Start With a Free VIN Check

Begin by checking your VIN through NHTSA.gov or contacting our service department. Bring your 2020 Toyota C-HR to Herb Chambers Toyota of Auburn so our team can verify whether the recall is open and determine whether the rear seat belt assembly needs attention. If you are unsure whether the repair was completed, schedule an appointment anyway—the VIN check is free. You can schedule service online, discuss your concern with our team, and arrange the inspection at a convenient time.