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Herb Chambers Toyota of Auburn
Toyota Highlander Recall service at Herb Chambers Toyota of Auburn in Auburn, MA
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20V633000 · 3,121 vehicles affected
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
Consequence
Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.
Corrective Action
Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall is expected to begin December 13, 2020. Owners may contact Toyota customer service at 1-800-442-8696. Toyota's number for this recall is 20TB14 / 20TA14.
NHTSA campaign 20V633000 · 3,121 vehicles affected
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
Consequence
Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.
Corrective Action
Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall is expected to begin December 13, 2020. Owners may contact Toyota customer service at 1-800-442-8696. Toyota's number for this recall is 20TB14 / 20TA14.
NHTSA campaign 20V162000 · 38,810 vehicles affected
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.
Consequence
Improper fuel supply programming can result in a vehicle stall, increasing the risk of a crash.
Corrective Action
Toyota will notify owners, and dealers will reprogram the ECU, free of charge. The recall began May 15, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TA06.
NHTSA campaign 20V633000 · 3,121 vehicles affected
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
Consequence
Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.
Corrective Action
Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall is expected to begin December 13, 2020. Owners may contact Toyota customer service at 1-800-442-8696. Toyota's number for this recall is 20TB14 / 20TA14.
NHTSA campaign 20V633000 · 3,121 vehicles affected
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
Consequence
Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.
Corrective Action
Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall is expected to begin December 13, 2020. Owners may contact Toyota customer service at 1-800-442-8696. Toyota's number for this recall is 20TB14 / 20TA14.
NHTSA campaign 20V162000 · 38,810 vehicles affected
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.
Consequence
Improper fuel supply programming can result in a vehicle stall, increasing the risk of a crash.
Corrective Action
Toyota will notify owners, and dealers will reprogram the ECU, free of charge. The recall began May 15, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TA06.
5 common questions answered
NHTSA identifies two Air Bag recalls involving incorrect front-seat trim covers that may prevent a seat-mounted side air bag from deploying properly. That condition can increase the risk of injury in a crash. A separate Fuel System recall involves an ECU programming error that may interrupt fuel delivery during the stop-and-restart feature and cause the vehicle to stall, increasing crash risk. These concerns may not produce an obvious warning before a dangerous event. Prompt VIN verification and completion of the free manufacturer remedy can reduce the risk of continuing to drive with an open safety campaign.
Herb Chambers Toyota of Auburn gives local owners a direct path to authorized recall service. Factory-trained technicians use Toyota manufacturer diagnostic tools to verify the VIN, inspect the affected area, and complete the specified remedy with OEM parts when replacement is required. Air Bag repairs may involve inspecting the front seats and replacing seat trim covers, while the Fuel System remedy involves ECU reprogramming. Our Auburn, MA, service team welcomes drivers from Worcester and nearby communities, and manufacturer safety recall repairs are performed at no charge to the owner.
Begin by checking your VIN through NHTSA.gov or contacting our service department. Bring your Highlander to Herb Chambers Toyota of Auburn when an open recall is identified, and schedule service even if you are unsure whether a prior repair was completed. Our team can verify the status and explain what happens next. Use the online scheduler to schedule service, or call 508-978-3561 for assistance. A free check makes it easy to move from uncertainty to a clear safety plan without waiting for a symptom or warning light.
