Herb Chambers Toyota of Auburn

2020 Toyota RAV4 Hybrid Recall

Toyota RAV4 Hybrid Recall service at Herb Chambers Toyota of Auburn in Auburn, MA

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Frequently asked questions

Recall Summary

4 recalls found · All repairs FREE

Steering

FREE1 OPEN RECALL

NHTSA campaign 20V734000 · 161 vehicles affected

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, Occupant Crash

Consequence

In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.

Corrective Action

Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall is expected to begin January 18, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.

Steering1

FREE1 OPEN RECALL

NHTSA campaign 20V734000 · 161 vehicles affected

Defect

Consequence

In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.

Corrective Action

Power Steering1

FREE1 OPEN RECALL

NHTSA campaign 20V373000 · 46 vehicles affected

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.

Consequence

A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.

Control Arm1

FREE1 OPEN RECALL

NHTSA campaign 20V286000 · 9,502 vehicles affected

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.

Consequence

If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.

Engine1

FREE1 OPEN RECALL

NHTSA campaign 20V064000 · 44,191 vehicles affected

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.

Consequence

A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.

Corrective Action

Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 Toyota RAV4 Hybrid?

NHTSA has issued four recalls for the 2020 Toyota RAV4 Hybrid, involving the steering, power steering, control arm, and engine.
The steering recall concerns possible steering-column breakaway-pin damage that could affect air-bag performance.
The power steering recall concerns possible water intrusion and loss of electric steering assist.
The control arm recall concerns possible cracks in the front lower suspension arms.
The engine recall concerns possible casting cracks and coolant leaks.

How do I check if my 2020 Toyota RAV4 Hybrid has an open recall?

You can check your 2020 Toyota RAV4 Hybrid at NHTSA.gov or receive a free VIN check at our service department.
Our team can confirm whether an open manufacturer remedy is associated with your vehicle.

How much does a 2020 Toyota RAV4 Hybrid recall repair cost?

A 2020 Toyota RAV4 Hybrid recall repair costs nothing when the manufacturer remedy is completed by an authorized dealer.
Toyota specifies the repair, and the authorized franchise dealer performs it at no charge to the owner.

Can an independent shop fix a 2020 Toyota RAV4 Hybrid recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Authorized technicians use the manufacturer’s diagnostic tools, repair procedures, and parts for the recall.

Does an open recall affect the trade-in value of the 2020 Toyota RAV4 Hybrid?

Buyers and dealers check recall status, so completing an open remedy can support a smoother trade-in conversation; visit our trade-in page to get started.
A VIN check helps clarify the vehicle’s recall status before you discuss its value.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall information identifies four safety concerns for this vehicle: steering-column damage that could affect air-bag performance, water intrusion that could reduce electric power steering assist, cracked front lower control arms that could lead to loss of control, and engine casting cracks that may cause coolant or oil leaks, overheating, mechanical damage, a stall in conventional gasoline vehicles, or fire risk. Waiting can leave a known safety condition unresolved. Even if the vehicle feels normal, an open recall deserves prompt attention because the risk may appear suddenly and the manufacturer remedy is free.

Trusted Toyota Expertise

Herb Chambers Toyota of Auburn provides recall service with factory-trained technicians, manufacturer diagnostic tools, and OEM parts selected for the Toyota remedy. Our team follows the specified repair process and completes eligible recall work at no charge. Located in Auburn, MA, Herb Chambers Toyota of Auburn proudly serves drivers from Worcester, Oxford, Leicester, Millbury, and nearby communities. We can help explain the recall, verify the VIN, and identify the right next step for your vehicle with a reassuring, professional approach.

Take the Next Step

Start by locating your VIN and contacting our service department for a free recall check. If an open campaign appears, bring the vehicle to our Auburn service center so our technicians can perform the Toyota remedy. You can schedule service even if you are unsure whether the repair was completed; our team can check first. Prompt action is especially important when a recall involves steering, suspension, air-bag performance, or engine safety. We will explain the process and help make the visit straightforward.