Herb Chambers Toyota of Auburn

2020 Toyota RAV4 Recall

Toyota RAV4 Recall service at Herb Chambers Toyota of Auburn in Auburn, MA

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Frequently asked questions

Recall Summary

4 recalls found · All repairs FREE

Steering

FREE1 OPEN RECALL

NHTSA campaign 20V734000 · 161 vehicles affected

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, Occupant Crash

Consequence

In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.

Corrective Action

Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall is expected to begin January 18, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.

Steering1

FREE1 OPEN RECALL

NHTSA campaign 20V734000 · 161 vehicles affected

Defect

Consequence

In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.

Corrective Action

Power Steering1

FREE1 OPEN RECALL

NHTSA campaign 20V373000 · 46 vehicles affected

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.

Consequence

A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.

Control Arm1

FREE1 OPEN RECALL

NHTSA campaign 20V286000 · 9,502 vehicles affected

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.

Consequence

If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.

Engine1

FREE1 OPEN RECALL

NHTSA campaign 20V064000 · 44,191 vehicles affected

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.

Consequence

A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.

Corrective Action

Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 Toyota RAV4?

NHTSA recall information identifies four recalls for the 2020 Toyota RAV4: Steering, Power Steering, Control Arm, and Engine.
The steering recall concerns possible damage to steering-column breakaway pins that could affect driver air bag performance.
The power steering recall concerns possible water intrusion and loss of electric power steering assist.
The control arm recall concerns cracks in the front lower suspension arms.
The engine recall concerns possible cracks in engine castings that may allow coolant leaks.

How do I check if my 2020 Toyota RAV4 has an open recall?

You can check your 2020 Toyota RAV4 by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
Call Herb Chambers Toyota of Auburn or schedule an appointment for assistance.

How much does a 2020 Toyota RAV4 recall repair cost?

A 2020 Toyota RAV4 recall repair costs nothing when completed by an authorized Toyota dealer under the manufacturer’s recall remedy.
The applicable remedy may include replacing the steering column, power steering gear box, front lower suspension arms, or engine components.

Can an independent shop fix a 2020 Toyota RAV4 recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An authorized Toyota dealer has the manufacturer procedures, diagnostic tools, and OEM parts needed for the recall repair.

Does an open recall affect the trade-in value of the 2020 Toyota RAV4?

An open recall can affect trade-in discussions because buyers and dealers check recall status before completing a purchase.
Resolve the recall first and explore your vehicle’s value through our trade-in page.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall information identifies risks involving the steering column, electric power steering, front lower suspension arms, and 2.5-liter engine castings. A steering-column issue could affect air bag performance in a crash. Water intrusion may reduce power steering assist, while a cracked control arm could separate and cause loss of vehicle control. Engine casting cracks may cause coolant leaks, overheating, a stall, mechanical damage, or an oil-leak fire risk. Waiting can leave a known safety concern unresolved, so have your VIN checked promptly and arrange the free manufacturer remedy when applicable.

Authorized Toyota Expertise

At Herb Chambers Toyota of Auburn, factory-trained technicians handle Toyota recall work with manufacturer diagnostic tools and OEM parts. Our team follows Toyota’s specified remedy, whether that means replacing the steering column, power steering gear box, front lower suspension arms, or engine components. Covered recall repairs are performed at no charge to the owner. We proudly serve Auburn, Worcester, Oxford, Leicester, Millbury, and nearby Massachusetts communities from our location at 809 Washington Street, Rte 20, Auburn, MA. Herb Chambers Toyota of Auburn is ready to help you drive with greater confidence.

Simple Next Steps

Start by checking your RAV4 VIN with our service department or NHTSA.gov. Then bring the vehicle to Herb Chambers Toyota of Auburn so our team can confirm whether an open campaign applies and explain the remedy. If you are unsure whether a previous repair was completed, schedule service anyway—the VIN check is free. You can call 508-978-3561, bring your recall notice if you have one, and let our authorized Toyota technicians take care of the next step.