Herb Chambers Toyota of Auburn

2020 Toyota Sienna Recall

Toyota Sienna Recall service at Herb Chambers Toyota of Auburn in Auburn, MA

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Fuel Pump

FREE1 OPEN RECALL

NHTSA campaign 20V682000 · 1,517,721 vehicles affected

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2

Consequence

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Interim notices informing owners of the safety risk were mailed beginning November 23, 2020. Owners will receive a second notice when the remedy becomes available. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 Toyota Sienna?

NHTSA has issued two recalls associated with the 2020 Toyota Sienna: one affecting the fuel pump and one affecting steering components on certain modified vehicles.
The fuel pump recall addresses a possible pump failure that could stall the engine while driving and increase crash risk.
The steering recall addresses steering shaft extensions that may fracture and cause a loss of steering.

How do I check if my 2020 Toyota Sienna has an open recall?

You can check your 2020 Toyota Sienna’s VIN at NHTSA.gov or receive a free VIN check at our service department.
Herb Chambers Toyota of Auburn can review the manufacturer’s open recall records and explain any applicable remedy.

How much does a 2020 Toyota Sienna recall repair cost?

A 2020 Toyota Sienna recall repair is free at an authorized dealer when the vehicle has an applicable open manufacturer recall.
The fuel pump assembly and applicable steering shaft extension remedies are performed at no charge.

Can an independent shop fix a 2020 Toyota Sienna recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2020 Toyota Sienna recall at no charge.
Authorized technicians have access to the manufacturer’s repair procedures, diagnostic equipment, and approved parts.

Does an open recall affect the trade-in value of the 2020 Toyota Sienna?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation.
Explore your vehicle’s potential value through our trade-in page.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA identifies two recall concerns associated with the 2020 Toyota Sienna. A fuel pump may fail and cause the engine to stall while driving, increasing crash risk. On certain modified Sienna vehicles, improperly manufactured steering shaft extensions may fracture; a complete fracture could cause a loss of steering and increase crash risk. Waiting to confirm an open recall can leave a known safety issue unresolved. A VIN check clarifies whether either campaign applies to your vehicle, and the manufacturer’s remedy is completed at no charge when applicable. If you notice a warning, receive a notice, or feel uncertain, contact our service team promptly.

Trusted Toyota Service

Herb Chambers Toyota of Auburn provides recall support for drivers throughout Auburn, Worcester, and nearby Massachusetts communities. Factory-trained technicians follow the manufacturer’s repair procedures and use Toyota diagnostic tools to identify applicable open campaigns. When a recall remedy is required, the team uses approved OEM parts and completes the manufacturer’s repair at no charge to the owner. From the initial VIN review through the final repair, our dealership offers clear communication and professional care for your Sienna. Visit us at 809 Washington Street, Rte 20, Auburn, MA, for authorized Toyota recall service.

Take the Next Step

Start by checking your Sienna’s VIN through NHTSA.gov or with our service department. If an open recall appears, bring the vehicle to Herb Chambers Toyota of Auburn so our team can verify the campaign and perform the applicable remedy. You can schedule service even if you are unsure whether a recall repair was completed; the VIN check is free. Bring any manufacturer notice and your vehicle information to help us assist you efficiently. Prompt attention helps you move forward with greater confidence and keeps a manufacturer-defined safety repair on track.